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St. Louis County licensing board upholds Jan. 30 expiration rule after applicants cite portal glitches
Summary
The St. Louis County licensing board reviewed multiple master and journeyman plumbing renewal cases after applicants reported portal errors and confusion over grace periods; staff said reminders were sent but the board maintained that renewals not submitted by Jan. 30 are deemed expired and require retesting unless hardship relief is granted.
The St. Louis County licensing board on an unspecified date reviewed several master and journeyman license renewal cases after applicants said portal issues or confusion about the renewal process left their licenses expired. The board affirmed that licenses not renewed by Jan. 30 are deemed expired under existing rules and that retesting is required for restoration unless the board grants a specific hardship exemption.
Staff told the board that courtesy reminder emails were sent in October and November and that a portal status update (noted in the record as changed by Kate Campbell) would have made a ‘renew’ button visible to applicants. Reading from a renewal notice, staff said:…
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