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Student affairs reports rising retention, conduct reforms and expanded health services

Student and Academic Affairs Committee, Tennessee State University Board of Trustees · May 8, 2026
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Summary

TSU's student‑affairs report highlighted an 89% spring freshman retention rate, student‑conduct process improvements that reduced active cases, expanded 'Time to Care' virtual health visits and career‑services outcomes including multiple six‑figure offers to graduates.

Doctor Bridget Goldman and her student‑affairs team briefed the committee on May 7 on activities, conduct, residence life, health services and career outcomes. Goldman said spring freshman retention reached 89% and that the office oversaw 87 programs (August–April), 81 active student organizations and 277 new Greek‑life intakes.

Doctor Erica Lewis, who took over student conduct in October, said she rebuilt the disciplinary committee to improve case throughput and reduce backlogs: "By adding those committee members, it makes it easier and faster for me to move students through the judicial process," Lewis said, noting active cases fell from 74 to 53 as sanctions closed. Lewis also described updating the MaxEnt judicial software and standardizing letters and processes to increase efficiency.

Doctor Dorsha James (Time to Care manager) summarized clinical and virtual‑care metrics: 328 Time to Care visits from February through April, 230 registrations over the same period, and 1,078 completed virtual visits all time. James described four service pathways (MedNow, TalkNow/On‑demand, scheduled medical, scheduled counseling) and noted 37.5% of virtual visits occurred after hours or on weekends. She said the university continues partnerships for STI testing and PrEP, and reported high user‑satisfaction scores.

On career outcomes, Goldman said career services hosted 25+ events with 85+ employers at the career fair; several students received on‑the‑spot offers, including offers reported above six figures. The presentation concluded with operational metrics for veteran and disability services and a note that the Paine Center remains the central hub for campus life.

Trustees asked clarifying questions about occupancy, housing deposits and director searches for band leadership; Goldman said about 1,801 housing applications with deposits were recorded for fall and confirmed that an active (internal) search is underway for a permanent band director.