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Board directs staff to pursue termination of AP automation contract after compatibility problems
Summary
County staff reported WishRamp’s AP automation platform failed to integrate document backups into the county accounting system; after discussion the board directed staff to terminate the agreement and pursue possible refunds or remedies.
County staff told the Board of Supervisors that an AP automation vendor (WishRamp) approved by the board in December failed to deliver a compatible document‑transfer workflow needed for the county’s accounting system, creating duplicative work for staff.
Staff said the vendor’s platform digitizes invoices and backup documents but did not reliably transfer digitized…
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