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Carta outlines booting, amnesty and consumer protections in proposed Chattanooga parking ordinance
Summary
Carta CEO Charles Frasier presented a Consumer Protection and Parking Compliance Ordinance that would let licensed operators immobilize chronically delinquent vehicles while requiring self-releasing boots, a 24/7 support line, fees caps and a 120‑day amnesty; council members pressed for appeal safeguards and enforcement limits.
Charles Frasier, CEO of Carta (doing business as the Chattanooga Parking Authority), told the City Council on March 24 that the Consumer Protection and Parking Compliance Ordinance under consideration aims to balance enforcement of chronic parking violators with consumer protections.
Frasier said Carta manages roughly 7,000 public parking spaces while private operators manage about 14,000, and that Carta’s records show “over 64,000 outstanding citations” representing “$4.1 million in fines.” He said the ordinance would create a licensing system for private operators, require self‑releasing immobilizers, and set baseline consumer protections including a 24/7 customer support line and clearly posted signage.
Frasier outlined numeric proposals that would be set in the licensing…
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