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SolTrans board opens public outreach on revised ADA no-show policy, schedules Feb. 19 hearing
Summary
SolTrans staff proposed switching paratransit no-show tallies from calendar months to a rolling 30-day window, shortening the cancellation notice from two hours to one hour, and adding an appeals process; the board authorized outreach and set a public hearing for Feb. 19, 2026, by unanimous vote.
Solano County Transit staff unveiled proposed minor revisions to the agency's ADA paratransit no-show policy and the board unanimously authorized staff to begin public outreach and to hold a public hearing at the board's Feb. 19, 2026 meeting.
Angel, the staff presenter, said the proposals respond to recent Federal Transit Administration (FTA) triennial findings and operational best practices: change the no-show tallying period from a calendar month to a rolling 30-day window, shorten the required advance cancellation window from two hours to one hour,…
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