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SolTrans rolls out COA outreach plan, partners with Vallejo schools ahead of August service change
Summary
SolTrans staff described extensive outreach for an August 2 systemwide service redesign (COA), including stakeholder open houses, 89 outreach hours across the county, onboard materials and planned coordination with Vallejo Unified School District to help students affected by school closures.
SolTrans staff outlined a broad public‑education and stakeholder outreach plan to prepare riders and communities for a systemwide redesign (COA) scheduled to take effect Aug. 2.
Mandy, the agency’s planning and marketing manager, summarized outreach so far: an April 1 stakeholder open house at the JFK Library, four subsequent community events and roughly 89 hours of outreach scheduled across Solano County. She said the outreach includes on‑bus visual screens with QR codes, newspaper ads (local titles including the Vallejo Times‑Herald) and targeted meetings in communities affected by route changes.
A key component is a partnership with the Vallejo Unified School District: staff said they will coordinate events to help families and students whose school assignments are changing, explain new travel patterns and identify where supplemental school tripper service is needed. Mandy told the board the school district will provide dates to coordinate school‑focused outreach and that SolTrans staff will return to present school coordination details.
Board members asked for clarity on naming conventions for routes (Clipper/technology limits to short names vs. passenger-facing headsigns), the availability of printed and image assets online, and whether the board could attend outreach events; staff said all board members are welcome to attend public events and will post higher-resolution outreach images online.
The board praised the outreach approach and encouraged additional neighborhood-level focus on bus‑stop shelter siting and consistent amenities as staff implement the COA.
