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Douglas County, Parker approve Link OnDemand pilot to expand on‑demand transit service

Board of County Commissioners, Douglas County · March 24, 2026
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Summary

The Douglas County commissioners unanimously approved an intergovernmental agreement with the town of Parker to cost-share a Link OnDemand transit pilot launching April 8, 2026; Parker will contribute $250,000 toward a $1.2 million first‑year operating budget to add ADA‑accessible on‑demand service in Parker and nearby unincorporated communities.

Douglas County and the town of Parker on March 24 authorized a cost‑sharing agreement to launch a Link OnDemand Parker pilot beginning April 8, 2026. The board voted unanimously to approve the intergovernmental agreement after a staff presentation and commissioner discussion about ridership and local partnerships.

What the pilot covers: Ryan Arthur, representing the county Department of Community Services, told the board the pilot adds service to portions of Parker and several adjacent unincorporated communities (Meridian Village, Grand View Estates, Stepping Stone, Stonegate). The pilot area will connect riders to regional shopping, employment and health centers and provide ADA‑accessible trips with connections to RTD.

Funding and operations: The agreement commits the town of Parker to a $250,000 contribution, representing a 20 percent share of a $1.2 million operating budget for the pilot's first year. Staff described the pilot as a continuation of Link expansions that began with Lone Tree and Highlands Ranch and noted a planned soft launch and reporting structure.

Board remarks and rationale: Commissioners praised prior Link expansions and cited user metrics reported by staff (more than 70,000 rides and a 4.9/5 satisfaction rating was cited in discussion). Speakers framed the pilot as promoting independence for seniors and residents who lack driver access and as an economic driver by connecting riders to retail corridors.

Action and next steps: The board moved, seconded and unanimously adopted the intergovernmental agreement. Staff will coordinate with Parker on pilot operations and monitoring; the town may choose whether to continue funding participation after the pilot year.

Source: Douglas County Board of County Commissioners business meeting, March 24, 2026. Presentation and vote by Ryan Arthur and commissioners recorded on the public transcript.