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City outlines phased plan for 9‑1‑1/PSAP transition; CAD procurement and capital costs flagged
Summary
City project staff presented a four‑phase plan to stand up a local PSAP, starting with a June phone go‑live, an October rollout of crime‑call answering and a January 2027 CAD/dispatch phase; staff estimated a first‑year CAD implementation cost of about $2.9 million and sought council approval actions to proceed.
Spokane staff provided a multi‑phase update on plans to build a local public safety answering point (PSAP) and deploy a new computer‑aided dispatch (CAD) system.
Steven Williams walked the committee through four phases: a June 1 phone go‑live to preserve incoming call capability, an Oct. 1 start for crime call answering and incident reporting, a Jan. 1, 2027 phase to dispatch Spokane Fire, and subsequent work to fully assume 9‑1‑1 answering. He said the initial phone phase was accelerated because the…
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