Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
City warns Motorola will stop support for current 911 system in 2030; staff cite up to $17 million estimate for replacement
Summary
Chief McTaggart told the Des Moines City Council that vendor support for the city's current dispatch equipment ends Jan. 1, 2030; staff said a high-end replacement estimate is roughly $17 million and presented options to co-locate or partner with regional dispatch centers.
Chief McTaggart told the Des Moines City Council that Motorola has informed the city it will cease support and updates for the current dispatch equipment on Jan. 1, 2030, and that the city must plan to replace the system before vendor support ends.
"They have informed us that January 1st of 2030 they will no longer update, fix, do anything with our current equipment," Chief McTaggart said. He described dispatch centers as having a 10—year lifespan and said the city's dispatch installation (from 2018) is nearing that lifecycle.
Staff said the replacement project is primarily software and equipment and cannot…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
