Kent County HR reports improved hiring, steady turnover and experiments with AI for efficiency
HR presented 2025 metrics showing more applicants, falling time-to-fill and about 6% voluntary turnover; staff said they are using generative AI for job-description drafting and AI avatars for training but are not using AI to screen applicants.
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Amy Rollston, speaking for Kent County Human Resources, presented the department’s annual report to the Policy and Operations Committee on March 10. Rollston said HR has a 16-person team with three current vacancies and provides services for roughly 2,000 county employees and a comparable number of retirees.
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