Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Everett staff propose code changes to ease utility shutoffs and expand payment options
Summary
City staff proposed amendments to Everett's utility-billing code to shorten the delinquency window, limit amounts required to restore service and roll out a new payments portal and administrative flexibilities aimed at reducing shutoffs for customers affected by longer billing cycles.
City staff presented proposed changes to Everett's utility-billing code on March 11, saying the revisions aim to give households more time to pay, reduce the balance required to restore service after shutoff and expand options to avoid disconnection.
The presentation, led by Ryan Sass of Public Works and finance staff Shawn Bridge and Lindsay Mood, followed a December ordinance that delayed implementation for 90 days so staff could refine procedures. "We're proposing that accounts be considered delinquent at six days past due instead of 10," said Shawn Bridge, public works finance superintendent, during the briefing. He added that staff recommend collecting only past-due amounts when restoring service rather than requiring bills that are not yet due.
The change is meant to…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
