Everett staff propose code changes to ease utility shutoffs and expand payment options
City staff proposed amendments to Everett's utility-billing code to shorten the delinquency window, limit amounts required to restore service and roll out a new payments portal and administrative flexibilities aimed at reducing shutoffs for customers affected by longer billing cycles.
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City staff presented proposed changes to Everett's utility-billing code on March 11, saying the revisions aim to give households more time to pay, reduce the balance required to restore service after shutoff and expand options to avoid disconnection.
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