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House fire reported on Emerald Isle Drive in Clive; caller says child may be inside
Summary
A caller identified as Janet Smith reported smoke and flames at 15400 Emerald Isle Drive in Clive and said her son may be inside; the dispatcher advised her to stay outside while fire responders were dispatched and to meet first arriving units.
A woman who identified herself as Janet Smith called 911 to report smoke and visible flames coming from the side of her house at 15400 Emerald Isle Drive in Clive and said her son, who had been dropped off from the school bus, might still be inside.
"There's smoke and flames coming out of the side of my house," Janet Smith said, adding that her husband was at work and she did not know whether anyone else was inside. The caller gave the house as a single‑family residence with a detached garage and said her son's bedroom is on the top floor in the northeast corner.
The dispatcher told Smith to exit the house immediately and to remain outside: "I need you to exit the house as quickly as you can," the dispatcher said, and later cautioned, "I don't want you to go inside. We're going to let the officers and the responders know that the son might be inside." The dispatcher confirmed crews were en route and asked Smith to meet first arriving units.
What is known: The call recorded the address (15400 Emerald Isle Drive) and the caller's contact details; the recording documents the dispatcher confirming the house type, the likely bedroom location, and that the fire department had been dispatched. The recording does not include a later update on the condition of the house, the child's status, or an incident outcome.
Next steps: Responders were en route as the call ended; no formal incident report or official outcome is included in the recording.
