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Corona‑Norco Unified presents Measure GG-backed "State of Technology," cites near‑100,000 connected devices and 99.89% network uptime
Summary
District IT leaders told the Board of Education that Measure GG investments boosted network capacity, increased connected devices from ~20,000 to nearly 100,000, and supported a near‑perfect 99.89% uptime; board members asked for better parent supports and continued cybersecurity investments.
In a detailed "State of Technology" presentation to the Corona‑Norco Unified School District Board, IT leaders described rapid infrastructure growth funded largely through Measure GG and outlined priorities including cybersecurity and staff training.
Ben Odipo (introduced in the meeting as the district technology lead) framed the presentation as an overview of services that support 53 schools and roughly 2,800 classrooms. He said the district has grown from about 20,000 connected devices in 2016 to almost 100,000 today and boosted internet capacity districtwide from about 500 megabits to 20 gigabits.
‘‘We measure success with uptime,’’ Brian, director of networking and infrastructure, told the board. He said districtwide uptime for the last 12 months was 99.89%, which he translated to an average of about nine hours and 33 minutes of downtime over the year. He listed network assets of roughly 1,475 switches, about 5,000 wireless access points and a data center with some 375 servers supporting business and instructional systems.
Troy Shadu, who leads client and technical services, reported that the district processed roughly 43,000 IT support tickets in the prior year, of which about 17,000 were Chromebook‑related. He said ticket turnaround time has improved to about five days from seven after additional hiring.
Jay O'Neal, director of applications and databases, described data and analytics work, including a 64% year‑over‑year increase in use of the district’s Data Insights reporting platform and more than 80 data integrations connecting special‑education, nutrition and learning platforms.
Board members praised the stability of the infrastructure but pressed staff on usability for families. One member noted the district saved more than 400,000 pages a year by moving to digital report cards and suggested the district provide parent training for the ParentQ platform. Odipo acknowledged the concerns and said the district will continue outreach and training, including working with PTA groups.
District leaders emphasized remaining needs: ongoing cybersecurity investments, professional development for teachers on new tools (including AI), and planning for the next cycle of infrastructure funding after the current Measure GG cycle ends.
The board did not take formal action on the presentation; staff said they would return with more detail as requested.
