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Missoula staff outline website overhaul, engagement tools and neighborhood grant program
Summary
City communications and engagement staff told a Local Government Academy audience the city is redesigning its website, expanding outreach through the Engage Missoula platform and neighborhood programs, and continuing neighborhood grants (roughly $35,000 this year) to fund resident-initiated projects.
Missoula communications and engagement staff told attendees at a Local Government Academy session that the city is planning a website redesign and leaning on a mix of online and in-person tools to reach residents.
"We are undertaking this year a website redesign," said Jenny, the city communications director, explaining that an accumulation of material over time has made information hard to find. She walked attendees through the homepage, the "Notify me" subscription service and the online forms used to report potholes, sidewalk hazards and other service needs.
The session also covered Engage Missoula, the city’s project-based public engagement platform. Ashley Brittner Wells, community experience specialist in Parks and Recreation, said the platform is organized by projects and that residents can use a project’s "stay informed" option to receive email notices when a project goes live. She…
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