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Flagler County community paramedics expand 'File of Life' kits and outreach to high‑use 911 callers

Flagler County Board of County Commissioners (town hall) · April 8, 2026
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Summary

Community paramedics described a program aimed at repeat 911 users, fall victims and residents with social-service gaps; the county is distributing free 'File of Life' refrigerator kits (with meds, contacts and a state DNR) available by request at flaglercounty.gov/fcfr or by email, and cited roughly 21,000 medical calls last year.

Flagler County community paramedics outlined an outreach-based model of care that targets frequent 911 users and vulnerable residents while offering a revived "File of Life" emergency information kit free to county households.

Rob Errett and Tracy Farmer, Flagler County community paramedics, said their program focuses on medical prevention by visiting high-frequency callers, helping with discharge paperwork, connecting residents to social services and reducing emergency-department visits. "Eighty percent of what we do is medically related…

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