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Westcom representative urges callers to give precise locations when calling 911
Summary
A Westcom representative told attendees that 911 call-takers ask questions to ensure responders are sent to the correct place, that Westcom is staffed 24/7, and that callers should know and state their exact location because dispatchers often cannot automatically determine it.
A Westcom representative said callers should be prepared to give precise location details when calling 911 so responders are sent to the right place as quickly as possible. The representative emphasized that questions from call-takers are intended to gather necessary information, not to delay help.
"When we ask you questions,…
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