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Corrales moves 911 service into new regional dispatch center; staff report mapping and technical upgrades
Summary
Council received an update on the village's transition to a new emergency dispatch center following Rio Rancho's separation. Staff said testing is complete, geocoded 911 maps and 'what3words' backup location tools have been added, and the village is continuing interoperability and governance work.
Village staff updated the council on a planned transfer of emergency dispatch operations after Rio Rancho withdrew from a regional contract. The administration described a phased transition completed in late October, with ongoing testing and adjustments to carrier routing.
Administrator Curry said the "divorce" from Rio Rancho provided 18 months to plan and that the village has established a new dispatch facility. "We did the transition.…
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