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Residents press council over water shutoffs and inconsistent fees
Summary
Multiple Compton residents told the council they faced unexpected water shutoffs, inconsistent reconnection fees and unresponsive staff; one speaker said a partial payment was followed by a cutoff and asked for direct staff follow‑up.
Multiple Compton residents used the public‑comment period on Nov. 4 to describe problems with the city’s water billing and customer service policies, saying unexpected shutoffs, inconsistent fees and poor communication are harming households.
Dion Powell said he woke up without water after making a $110 partial payment two days earlier and that a payment plan he believed he had in place did not prevent the shutoff.…
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