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Gardner City Lifeline program reports subscriptions growth, hundreds of emergency calls handled
Summary
Staff reported the senior center’s Lifeline program has increased subscriptions since the city takeover, had about 70 subscribers as of March 19, 2026 (with additional signups after April 1), and logged 884 alarm events handled by the call center; staff said revenues are covering program expenses.
Staff told the Gardner City Council on Aging on April 6 that the center’s Lifeline program — which the center began billing directly in January after administrative changes last year — is generating subscriptions and measurable public‑safety activity.
Mike reported Lifeline had 70 subscribers as of March 19, 2026 and said there were new subscriptions since April 1; he described roughly 884 alarm events requiring call handling by the call…
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