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Public Works details Maintenance Services’ $23 million budget, high graffiti workload and plan to insource pothole repairs

E‑Tech Commission (City of Santa Ana) · April 15, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Pedro Guillen, head of Santa Ana's Maintenance Services Division, told the E‑Tech commission the division operates on a $23 million proposed budget, maintains 48,000 street trees and handles roughly 200,000 service requests annually; staff outlined high graffiti volumes and a plan to insource pothole repair within a year.

Pedro Guillen, division head in the City of Santa Ana Public Works Maintenance Services, told the E‑Tech commission on April 14 that the division operates on a roughly $23 million operational budget and 44 full‑time positions with two current vacancies.

“This division is very proud to clean the city and maintain it,” Guillen said, describing nine major program areas that include graffiti abatement, median landscaping, street sweeping, code‑enforcement inspections and a quality‑of‑life team that responds to encampments and right‑of‑way cleanup.

Guillen said the division completes about 200,000 service requests annually — roughly 800 requests per working day — and receives about 15,000 telephone calls a year in addition to app reports through the…

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