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Licensing board upholds renewal deadline as applicants cite portal glitches
Summary
St. Louis County license board told multiple plumbing and sprinkler applicants that licenses expired Dec. 31, 2025, and submissions after Jan. 30 require retesting, even as applicants said portal problems and unclear communications kept renewals from completing.
The St. Louis County Board of License Examiners reaffirmed that master and journeyman plumbing licenses that lapsed after Dec. 31, 2025, are deemed expired if renewal was not submitted by Jan. 30, and in many cases require retesting to regain active status. The board reviewed individual cases in which applicants said technical issues or confusing portal behavior prevented completion of online renewals.
Board members and staff told applicants the county ordinance and the board’s rules require a submitted renewal by the end of January;…
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