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San Jose fire department cites rising demand, achieves 64% compliance with city response standard

Public Safety, Finance and Strategic Support Committee · April 16, 2026
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Summary

Fire Department leaders told the committee that calls rose about 22% over five years while population fell about 5%; the department achieved approximately 64% compliance with the city's eight‑minute priority‑one arrival standard in FY 2024–25 and outlined station builds, closest‑unit dispatch and community paramedicine as mitigation strategies.

Deputy Chief Aaron Filer and Fire Chief Robert Sapien reported that the San Jose Fire Department responded to more than 111,000 incidents in fiscal year 2024–25, with emergency medical service calls representing over 60% of the workload.

Chief Sapien said demand increased roughly 22% over five years while the city's population declined by about 5%,…

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