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San Jose IT team reports $46M in active projects, touts AI training and three major launches
Summary
City IT leaders told the Public Safety, Finance and Strategic Support Committee that the project management office oversees about $46 million in active projects, reported 92% of projects as on schedule, and highlighted three launches — a new business tax system, a consolidated CRM and an SGA learning portal — while emphasizing responsible AI deployment and staff upskilling.
Khalid Tawfiq, the city’s chief information officer and information technology director, told the committee the project management office (PMO) oversees a portfolio focused on large, cross‑department initiatives and currently manages roughly $46 million in active projects.
Jesse Juarez, division manager for the PMO, said 22 of 24 projects are on green status and that the office’s role is to ensure projects are delivered "efficiently, transparently, and in a way that best serves our residents." He said the PMO connects more than 15 departments and provides structured oversight to…
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