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Fillmore OKs FirstDue public‑safety platform; council and staff stress privacy and data ownership
Summary
The Fillmore City Council authorized the city manager to execute an agreement with Locality Media LLC (dba FirstDue) for a cloud-based public-safety and personnel-management platform. Staff said a prorated 16‑month contract would cost $45,299 with an implementation component and an estimated ongoing annual fee of about $30,300; the council approved the contract unanimously.
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The Fillmore City Council voted unanimously April 14 to authorize the city manager to execute an agreement with Locality Media LLC, doing business as FirstDue, to adopt a citywide public‑safety and personnel‑management platform.
City staff described FirstDue as an “all‑inclusive” system that combines scheduling, digital timecards, training and certification tracking, fire inspection and pre‑planning tools, arson/fire‑investigation documentation, asset and rig checks, DEA‑compliant narcotics tracking and an outward‑facing ‘‘Community Connect’’ portal for residents and businesses. Austin, who led the staff presentation, said the product will digitize paper timecards, consolidate multiple department systems and allow specified city users to export and manage data from a single interface.
The presentation included a fiscal overview: staff described a prorated 16‑month initial contract totaling $45,299 and identified a one‑time implementation/training fee presented in the briefing as $4,588.50; staff said an ongoing annual cost after the initial period was approximately $30,300. The Fillmore Fire Foundation committed to covering the platform’s online‑training module fee. Council members asked several budget and procurement questions during the discussion; staff said detailed contract line items and module pricing are available in the contract package.
Several council members raised questions about resident privacy and data ownership. Austin said Community Connect enrollment is voluntary, the platform’s vendor encryption is standard, and the city would control access (only designated city users could retrieve uploaded resident data). On ownership, staff said the contract is written so the city will own its data and that exports/import tools are included to transfer data if the city later leaves the system.
Council members also asked about hidden or ongoing costs, software support and whether the vendor had been compared with others. Staff said they had evaluated several platforms and provided the council with a comparative analysis before recommending FirstDue.
The council moved, seconded and approved the city manager’s authorization to execute the agreement. Staff said the vendor will work with city IT and the city attorney to finalize contract language before signatory action.
The city will provide the public a copy of the executed contract and a detailed fee schedule when available; staff said they would also share additional security details upon request.

