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Hillsborough mayor urges caution, shares claims portal for Norfolk Southern crossing damage

Hillsborough Township / Mayor's Office · October 3, 2025
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Summary

Hillsborough Mayor John Chikarelli told residents the township will share Norfolk Southern’s online claims portal for vehicle damage tied to construction at four railroad crossings and said township crews have posted temporary warning signs while awaiting the railroad’s signage.

Hillsborough Mayor John Chikarelli told residents the township will distribute a Norfolk Southern web link so people can file private‑property damage claims after construction work at four railroad crossings has led to vehicle damage. “The township will be distributing a web link,” Chikarelli said.

Chikarelli said many residents have asked about the claims process for damage to their cars caused by construction at one of the four railroad crossings where Norfolk Southern crews are working. He said the township will share Norfolk Southern’s online portal through its social media channels and e‑news so affected vehicle owners can file directly with the railroad.

“The township’s Department of Public Works has put out signs, warning signs at the railroad road crossings,” Chikarelli said. “We did that yesterday after our meeting with Norfolk Southern and we’re waiting for their crews to put up their signs.” He urged residents to be patient and to “cross those railroad crossings carefully.”

Chikarelli said the township hopes the claims process will be efficient for residents who need to file. The update did not include a timeline for when Norfolk Southern’s crews will install the company’s signs, and no local vote or formal board action was recorded in the briefing.