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Resident questions high water and sewer charges; city to follow up
Summary
Resident Kyle Henderson asked the council for an explanation of sewer charges after a long absence during a boil order; staff said City Administrator Sam Sykes can break down charges and offered a follow-up review.
During public comment, Kyle Henderson of 121 West Cedar Street said he was away for much of the billing period during a boil order and was surprised by his sewer bill. "My usage was 5,500 gallons ... I was gone for three weeks," Henderson said, asking how sewer charges were calculated when a resident still pays sewer without a separate sewer meter.
Council members suggested Henderson meet with City Administrator Sam Sykes to have charges explained and to review billing details; Sykes was not present on that particular exchange, and staff said they would follow up. Henderson also noted an annual state fee on his bill and asked that staff review the calculation with him.
The council did not take formal action during the meeting but invited Henderson to meet with administrative staff for a detailed accounting and to resolve any billing errors.
