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Sanitary board to add water shut-off hearing form and clarifies $33 Indiana American Water charge is a passthrough
Summary
Clerk Gina presented a water shut-off hearing request, payment agreement and appeal form; the board agreed the hearing request should be included with shut-off notices and noted the $33 Indiana American Water shut-off charge is billed by the utility and cannot be waived by the town.
The Sanitary Board agreed April 15 to add a water shut-off hearing-request form to its customer notices and to circulate payment-agreement and appeal forms for customers who are behind on bills. Gina, the sanitary clerk, described the three forms and recommended the hearing-request language be included with shut-off notices so customers can request a hearing that would be decided at the board meeting cycle.
Gina explained the town's…
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