Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Narberth committee approves six-month pilot for dedicated police administrative phone line
Summary
At its March 25 meeting the Narberth Police Advisory Committee reviewed a proposed audit of outgoing phone prompts and supported activating an existing administrative police number on a six-month pilot to reduce caller confusion while reminding residents to call 911 for current incidents.
At its March 25 meeting, the Narberth Police Advisory Committee reviewed revised phone-tree messaging and agreed to implement a six-month pilot of a dedicated police administrative line to reduce confusion about when to call 911.
A committee member said the group had recommended auditing all voicemail prompts and after‑hours recordings used by the borough and police to ensure messages are consistent and unambiguous. The presentation proposed activating an existing police number (610‑664‑8160) so that, during office hours, calls route to the borough office staff (Kelsey) and voicemails are collected for administrative follow‑up, while…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
