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Volunteers and veterinarians urge transparency after Clearlake animal shelter takeover
Summary
Residents, veterinarians and volunteers urged Clearlake officials to keep the animal-shelter crisis visible and provide clear, consistent communication after partners cared for more than 100 animals; a local veterinarian called the prior conditions "neglect" and urged prosecution of the previous operator.
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Charmaine, a representative of the city’s animal shelter, reported to the Clearlake City Council that the facility has taken in 93 animals since the last meeting, including 25 cats and 63 dogs, and currently houses about 86 animals. She told the council the shelter logged 44 outcomes since the prior meeting, including three adoptions, two animals that died in care and 15 euthanasias (one cat and 14 dogs). Staff said some euthanasia decisions were driven by severe injury, behavior concerns and limited space.
Veterinarian Dr. Jennifer Eisley, who has worked with local spay-and-neuter programs, told the council she observed conditions at the shelter after the operator change and called them "neglect" and "abuse." "What I saw there was neglect, it was abuse, it was something that no one in animal care control should ever have allowed to happen on their watch, and I strongly feel that North Bay Animal Services should be prosecuted for their actions and their neglect," she said.
Becca Edwards, speaking by Zoom as a longtime volunteer in animal welfare, thanked the Clear Lake Animal Association and partner rescues for stabilizing more than 100 animals and urged the city to maintain transparent, consistent communication about next steps so partners can remain engaged. "Transparency is critical not only for rebuilding trust, but for ensuring that the community and its partners can remain engaged in meaningful, productive ways," Edwards said.
Council members asked shelter staff about volunteer recruitment, enforcement and operational capacity. Staff said a volunteer orientation will be held Saturday, described two animal-control officers (one full-time, one part-time who is also an RVT), and noted they have recently issued citations for repeat problems. On euthanasia decisions, staff emphasized decisions are made by weighing behavior, injury and available space at a small facility.
The public-comment record also included a request from resident Ralph Bolby for help clearing debris and burned structures at a privately owned property after a series of arson incidents; the mayor asked Bolby to meet with a lieutenant for follow-up. No formal council action on animal-shelter governance or enforcement was recorded during this meeting.
The council did not vote on new shelter funding or management changes at this session. Councilmembers and staff encouraged continued coordination with rescue partners, and several members emphasized the need for sustained public updates and planning as the city moves forward.

