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Board declines to award IT managed‑services contract after questions about technical detail and term
Summary
After an RFP process that identified two finalists, staff recommended the Fulcrum Group for IT managed services; the firm's presentation and staff recommendation prompted questions about pricing, contract length and technical specifics, and a motion to award the contract failed on the board floor.
City staff presented the results of an IT managed‑services RFP that drew seven proposals and an evaluation committee; staff recommended awarding the contract to the Fulcrum Group pending contract negotiation and legal review.
Assistant City Manager Lindsay McNab Fox told the board the RFP sought day‑to‑day IT support including network monitoring, cybersecurity, help‑desk support, backups and police‑department compliance. "After reviewing all submissions, two vendors rose to the top: Centrio Solutions, which…
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