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Cross Services tells Dayton council it served 20,000 visitors last year, seeks partnerships
Summary
Cross Services representatives described food‑shelf and family support operations to the Dayton City Council and invited tours, volunteers and increased city referrals; staff said Cross Services serves Dayton residents and neighboring communities.
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Representatives from Cross Services briefed the Dayton City Council on Nov. 13 about the nonprofit’s food‑shelf and family‑support programs.
David Fairing (board member) introduced Pat Schwelby, who identified herself as Cross Services’ chief of operations and outlined services: a self‑service food shelf with two monthly visits per household, a financial assistance program (Peace of Mind), a bedding program called Peaceful Dreams, scholarships/enrichment for children, drivers‑education scholarships, and holiday gift and backpack distributions (about 1,200 backpacks and 1,200 children served in recent years).
Pat Schwelby said Cross Services recorded more than 20,000 visits in the past year and saw a 29% increase in clients over last year; roughly 33% of those served were seniors and 38% of service households included children. The organization operates refrigerated pickup routes from multiple grocery chains and partners with Second Harvest and The Food Group for shelf‑stable purchases. She said 93 cents of every donated dollar goes directly into programs; individual donations make up the largest share of cash revenue (about 40%), supplemented by corporate, event, grant and faith‑community support.
Executive Director Chad Lanners was not present but was identified in the presentation materials. Cross Services asked for partnerships with the city to better connect residents to services and offered to provide informational cards and materials for city outlets. Council members praised the organization and asked about referral mechanics; staff and the presenters said residents can drop in during client hours (9 a.m.–2 p.m. weekdays; Thursday until 7 p.m.) or use the Cross Services website and that staff would arrange takeaway cards for city publications.
Outcome: Council acknowledged the presentation; Cross Services will provide printed cards for city offices and staff will explore ways to publicize services to Dayton residents.

