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Inside Dubuque County’s new 911 center, staff cite upgraded equipment and improved shift amenities
Summary
A short video tour of Dubuque County’s new 911 center shows the facility now handles 911 and non-emergency calls countywide, features upgraded phones, radios and computers, and includes furniture and desk heaters intended to support staff working 12-hour shifts.
Dubuque County’s new 911 center, shown in a short video tour, consolidates countywide emergency and non-emergency call-taking and highlights equipment and facility upgrades intended to support dispatch staff.
The presenter says, “We are inside the new state-of-the-art 911 center for Dubuque County,” and notes the center answers both 911 and non-emergency calls for the county. The video frames the center as the primary county call-taking point and emphasizes its operational…
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