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Commission directs staff to draft leak‑repair policy after leak detection shows substantial unmetered loss
Summary
After annual leak detection identified numerous customer‑side leaks and staff cited roughly 300 million gallons produced with about 10% loss (~30 million gallons), the Utilities Commission asked staff to draft an enforceable leaking‑service policy with timeframes and hardship provisions.
Brainerd City’s Utilities Commission on Oct. 28 directed staff to draft a formal leaking‑service policy after staff described recurring customer‑side leaks and significant unmetered water loss.
Operations staff said annual acoustic leak detection has identified a dozen or more leaking services in recent years, many on aging galvanized or lead lines between the curb…
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