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Muscatine County to revise Trust Program handbook, drop daily call-in window and set 24-hour response target
Summary
Community Services Director Jessica told the board the Trust Program handbook will be updated to reflect current fees and operational practices, including removing a designated 10:00–10:30 call-in time and approving requests normally within 24 hours; changes take effect June 15 and clients will receive notice.
Community Services Director Jessica addressed the Muscatine County Board of Supervisors on May 11 about proposed amendments to the county's Community Services Trust Program handbook.
Jessica said the handbook had not been updated since June 3, 2022, and noted routine changes to fees and operations. "The $20.22 amount was what was listed last," she said,…
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