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United Way 2-1-1 proposes Lyft rides pilot for Fayette County residents, to start in June
Summary
United Way’s 2-1-1 director told the Lexington City council the nonprofit plans a six-month Lyft concierge rides pilot beginning in June to help residents reach jobs and services; the program will use 2-1-1 outreach and hire a dedicated staffer to manage bookings.
Whitney Fields, director of United Way’s 2-1-1 service, told the Lexington City council on May 5 that the organization plans to launch a six-month pilot in June to expand rides for Fayette County residents using Lyft’s concierge portal.
Fields said 2-1-1 is a 24/7 call center that connects callers to services and that the pilot would extend…
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