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States and providers spotlight HIEs, CCBHCs and data platforms as pathways to measurable behavioral health outcomes
Summary
Speakers highlighted state examples—Missouri’s CCBHC data platform and Arkansas SHARE HIE—and HRSA investments (HCCNs) as practical pathways to standardize measures, close referral loops, and track outcomes across providers.
Several participants presented state‑level examples of how coordinated technology and governance can produce measurable gains in behavioral health care. Kevin Malott described Missouri’s approach: equipping community mental health centers (many operating as Certified Community Behavioral Health Clinics) with a common care coordination platform and aggregating EHR and payer (Medicaid) data into a centralized analytics platform used to identify gaps, compare providers, and inform investment priorities.
Anne Santifer described Arkansas’s SHARE Health Information Exchange, which connects hospitals, clinics, EMS, social services, and public health to give care teams a unified view and to reduce duplicative reporting. She said practical HIE capabilities such as Encounter Notification Services can immediately inform clinicians when a patient presents to an ER or is admitted.
HRSA’s John Snyder noted the agency’s investments in Health Center Controlled Networks to help health centers adopt and use health IT more effectively. Panelists recommended states and associations replicate and adapt these models: standardize common data sets (to enable comparable measures), build centralized analytics that incorporate claims and EHR data, and invest in implementation assistance so providers can use the tools in real workflows.
Speakers said these state efforts can scale lessons to other jurisdictions but cautioned that sustained funding, clear consent pathways and trusted governance are prerequisites for success.
