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Residents and commissioners press MCO on long waiver waits as VIA outlines services
Summary
Residents urged Stokes County officials to investigate extended delays and communication failures after managed‑care transitions; VIA (the county’s MCO) presented service data and pledged follow‑up with family advocates and care‑manager details.
Tim Abe led off public comments on Nov. 24, calling for caution around large industrial rezoning and energy use, but the meeting’s longest exchange focused on county residents’ complaints about managed‑care services after the regional MCO transition.
Eddie Barney Castle told the Board he and his wife have spent years trying to secure Innovations Waiver home modifications for their daughter and said verbal approvals have not translated into completed work. "If my daughter is getting $65,000 a year and she ain't used a dime of it, where's it going?" he asked, urging clearer accounting and the right of families to choose their provider.
VI…
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