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Parent tells Lisle CUSD 202 board her pre‑K child was missing from bus for more than an hour
Summary
At the Feb. board meeting a parent said her pre‑K child was released from school but did not arrive home for about 90 minutes; she said district staff gave conflicting explanations and she has filed a FOIA request for video and routing details. The superintendent said he will investigate.
Heidi Eckland told the Lisle CUSD 202 board that her 4‑year‑old, released from Lyall Elementary at 11:15 a.m., did not arrive home until roughly 12:45 p.m., and that district staff could not provide a clear explanation for the delay.
"Nobody could tell me where she was, nobody could tell me what was going on," Eckland said, describing multiple, differing accounts she received from district staff, including that the bus was on the wrong route, that routes had been split, and that dispatch provided incorrect information.
Eckland said she emailed district leaders after the incident and eventually received a late reply that acknowledged the family had been given inconsistent information; she also said she submitted a Freedom of Information Act request for bus video and a detailed route explanation. "I just want an answer to what happened," she said.
Board members asked Superintendent Dr. Philipak to look into the incident, determine what occurred, and set up a follow‑up meeting with the parent. The board acknowledged the complaint as a public‑comment matter and did not take a formal vote at the meeting.
The district statements Eckland described were attributed in the transcript to district staff she named in her remarks, including references to "Dr. Shriber" and "Mr. Wilkinson." Eckland said the superintendent replied to her by email the Friday after the incident and offered to meet to discuss it further.
The board recorded that it would request an investigation and follow up with the parent; no additional operational details, corrective actions, or timelines were provided at the meeting.
The board also recorded that a FOIA request had been submitted for bus video and routing information; the transcript indicates the parent was told FOIA processing typically takes five business days.
