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City to switch to Citizens Access Portal (Exela) for applications starting July 1

Columbus City Committees (Special Meetings) · June 28, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff announced that beginning July 1 the city will accept applications through a new Citizens Access Portal (Exela), which will change application identifiers and require minor adjustments from board members and applicants.

Before adjourning, staff told the board the city will begin using the Citizens Access Portal (Exela) for processing applications starting July 1. The change means application identifiers and agenda listings may appear different during the transition and that applicants will submit documents digitally through the new portal.

Stephanie said the switch "doesn't require any action on your part" but warned the board that agenda item numbers and permit identifiers will appear out of sequence for a time while the system converts applications. The board adjourned shortly after the announcement.

No action was necessary — this was an informational update only.

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