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San Jose unveils library facilities plan proposing phased renewals and expansion
Summary
City librarians presented a Facilities & Customer Experience Plan that maps needs across 24 branches, finds many locations undersized for population served, and proposes a four‑phase approach—renew/sustain, grow on site, co‑locate and build new—with options to pursue co‑location and capital strategies.
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City Librarian Jill Bourne and consultant Margaret Sullivan presented a systemwide facilities and customer‑experience plan for the San Jose Public Library. The plan covers the Dr. Martin Luther King Jr. Library and 23 branch locations, analyzes usage and facility condition, and offers a multi‑scenario investment framework to prioritize renewals and growth.
Presenters said the library system welcomes more than 10,000 daily visitors, loans more than 23,000 items and answers about 1,000 reference questions daily; the system has roughly 635,000 library card holders. The plan used nearly 3,000 survey responses, interviews with 180 partners and multiple focus groups to identify facility deficits and community priorities.
The plan benchmarks square feet per capita against national best practices and overlays an equity index to prioritize investments in neighborhoods with both high need and low facility capacity. It proposes a four‑phase approach: renew and sustain (targeted repairs and interior realignment), grow on site (expansions), co‑locate and build new (integrated development opportunities) and an aspirational long‑term growth map tied to population forecasts and development parcels.
A representative of the San Jose Public Library Foundation (who identified themselves as the foundation CEO and principal funder for the study) urged adoption and asked the committee to move the plan to full council for consideration and funding discussions.
Councilmembers emphasized the need to align capital investment with operating capacity and staffing, and directed staff to work with the City Manager’s Office and the foundation on funding strategies and next steps.
What happens next: staff will forward the plan to full council per committee direction and begin longer‑term work with the city manager and the foundation on funding options, phasing and community engagement.

