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Galt police present annual report; council presses for prepared‑911 AI demonstration
Summary
The police chief presented the 2025 annual report noting 14,000+ calls for service, increases in traffic enforcement, and use of a 'prepared 911' AI system that handled roughly half of business-line calls; council asked staff to demonstrate the system and explain opt‑out/zero‑out procedures.
The Galt Police Department delivered its 2025 annual report at the March 3 council meeting, presenting staffing levels, crime statistics and recent program launches, and describing a new dispatch 'prepared 911' automated system.
The chief said the department comprises 39 sworn officers and 17 professional staff and handled more than 14,000 calls for service last year. Crime categories were largely stable year‑to‑year; staff highlighted increases in officer‑initiated traffic stops driven by new enforcement efforts and an Office of Traffic Safety grant that funded DUI checkpoints.
The department also described technology and public‑safety initiatives. The chief credited the dispatch 'prepared 911' product with handling roughly 54% of non‑emergency business‑line calls during its deployment period and said the system transcribes 911 calls and can route callers to county services such as 211 or 311 when appropriate. "...54% were handled by the AI program... and 46% of the people still do talk to our live dispatcher," the chief said.
Councilmembers asked whether 911 calls are ever routed through the AI (staff said no — AI handles business lines, not emergency 911) and requested a live demonstration for the council and public so residents and businesses understand how to reach a human dispatcher if needed. The chief said callers can press zero to reach a human operator and staff will bring a presentation on the system to a future meeting.
The report also described community programs: K9 staffing changes, active‑shooter training with local schools, bicycle‑safety outreach, a drone first‑responder program under evaluation, graffiti‑abatement activity and volunteer hours. The council received the report; no formal action was required.
