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POST creates Compliance Audit and Accountability Bureau, tightens QAP and instructor oversight; proposes reimbursement changes
Summary
POST announced a new Compliance Audit and Accountability Bureau (CAB) to centralize audits and compliance reviews, moved QAP oversight into CAB, said problematic courses can be placed in modification and described proposed reimbursement-rule changes requiring 80% of attendees be eligible for POST reimbursement.
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POST staff told the advisory committee on March 3 that a new Compliance Audit and Accountability Bureau (CAB) will centralize independent audits, quality assessment and policy work aimed at improving program consistency and financial oversight.
Assistant Executive Director Tom Osborne and Chief (Field Services) outlined CAB’s three units — audit, quality assessment (QAP) and policy — and said the bureau will conduct internal and external audits of contracts and training programs. "We will perform independent perspective, thoughtful data collection and analysis," Osborne said, describing CAB’s responsibilities.
Training Program Services staff described how the Quality Assessment Program has assessed thousands of instructional hours since FY2023–24 and issued hundreds of recommendations. Tom Chalk and Kenya Smith said courses with unresolved deficiencies are placed into a "modification" status that prevents further presentations until corrective steps are completed. They reported that, of 11 courses placed into modification, four were due to instructor conduct; in those cases presenters voluntarily removed instructors.
Committee members and staff discussed a shift in enforcement: POST has approved a new instructor conduct regulation, deployed electronic participant surveys (QR code/PowerBI) and is prepared to remove or decommission instructors for misconduct or chronic poor performance.
On finance and training reimbursement, Bureau Chief Cheryl Smith proposed updating subsistence reimbursement rates to match GSA/CalHR standards and presented a proposed regulation change requiring plan‑5/6/7 presenters seeking POST reimbursement to ensure at least 80% of maximum enrollment is from POST‑participating agencies (or obtain POST approval to proceed); presenters must also subtract costs for non‑reimbursable attendees when submitting a presenter reimbursement request.
Why it matters: CAB centralizes audit authority and gives POST capacity to treat program quality and instructor conduct as governance matters rather than only presenter responsibilities. The reimbursement changes change financial incentives and aim to prevent POST from bearing full costs for courses populated by non‑POST participants.
What’s next: staff will hire CAB positions, finalize QAP procedures under CAB, publish the new instructor‑conduct procedures and pursue regulatory changes to reimbursement rules; presenters and colleges will have implementation time to adjust.

