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Board narrows basic membership to upstairs gym, directs staff to craft court-pass options
Summary
The board voted to redefine the C5 'basic membership' to exclude court privileges and to have staff develop simplified court-pass options and promotional plans, with an effective target date of Oct. 1; staff will also continue current insurance-based basic membership processing while drafting changes.
The Culture and Leisure Services Board voted to change the city’s definition of the C5 "basic membership" so that it excludes court access, and directed staff to draft simple court-pass options and promotional strategies for board review.
Staff presented facility check-in data and explained how insurance-based programs (for example, SilverSneakers) reimburse for basic membership amenities but often do not cover courts. The board discussed multiple options: excluding court access from basic membership and offering a court pass as an add-on or a separate annual/monthly product; creating a dual court pass usable at both Nancy Hansen and the C5; grandfathering current members; and aiming for an October 1 effective date that aligns with the fiscal calendar.
"If you shoot for October 1st it lines you up with your fiscal year," a board member said during the discussion on timing.
Staff cautioned about back-end complexity in the RecDesk system and recommended keeping the initial options simple so front-desk staff do not face a proliferation of POS buttons or package permutations. The board generally favored a simpler approach: change the basic-membership description to exclude courts, keep daily drop-in rates and differential pricing categories (resident, nonresident, senior) intact, and have staff return with a limited set of court-pass options and a promotional plan.
On that basis, the board passed a motion to adopt the membership rule change (excluding court privileges from basic membership) and to have staff present court-pass options and promotional strategies for the board to review. The motion specified preserving existing differential pricing categories and considering grandfathering for recent purchasers; staff will return with concrete fee-schedule options.
Next steps: staff will prepare 1–3 simplified court-pass options, cost/revenue projections, proposed grandfathering language, and suggested communications for an October 1 rollout if the board and Council approve.
