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Committee flags website mobile problems, schedules AV install and survey follow-up
Summary
Committee members reported job‑listing pages not rendering correctly on iPhone/Safari, instructed staff to follow up with the vendor, heard that meeting-room AV parts are being ordered with installation expected by month’s end, and were told staff collected 11 employee survey responses to inform a strategic tech plan refresh.
Jay (staff member, name as used in the transcript) reported that meeting‑room AV parts have been ordered and that a kickoff had occurred; he said he expects scheduling for the install soon and that the on‑site work should take about two weeks once started.
On website issues, staff reported a user-submitted problem that job listings on SouthboroughMA.gov are unreadable on an iPhone using Safari. Jay said the site should support both a phone mode and a web mode and agreed to take a screenshot of the problem and follow up with the vendor (CivicPlus) to investigate and fix phone-mode rendering.
Matt said he will analyze results from the public satisfaction survey and share them with the committee and the select board; staff reported 11 employee responses have been collected for business process improvement suggestions and will aggregate and circulate those results. The committee also noted a separate scheduling-system inquiry related to the Southboro Community House and agreed to take that conversation offline.
Next steps: staff to coordinate vendor follow-up on mobile rendering, schedule the AV install, aggregate survey responses, and prepare materials for the next meeting on April 14.
