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Go Pasco leaders stress communication, empowerment as county transit grows
Summary
Go Pasco Director Nina Elen and Assistant Director Doug Stiger told the Pasco Podcast that respect, transparency and staff empowerment are central to implementing service changes and responding to growth; they cited internal newsletters, quarterly meetings and operator input as tools.
Go Pasco leaders said clear communication and staff empowerment are central to managing service changes as Pasco County grows.
Director Nina Elen summarized her leadership priorities as "respect, integrity, transparency," and said the agency uses internal newsletters, quarterly meetings and operator policies to share goals and gather input. Assistant Director Doug Stiger said understanding levels of involvement across the organization and building buy-in are key to executing new programs.
The conversation included examples of staff experience and crisis response: Stiger recounted his activation during Hurricane Milton and his move to Go Pasco in late 2024, noting that cross-unit relationships and procurement experience informed his transition to operations. Both leaders said that emphasizing the "why" behind changes helps staff accept innovation without fearing job loss.
They acknowledged challenges in expansion tied to budget season and long lead times for vehicles; Stiger said the agency is "at the mercy of of whatever that is" when discussing vehicle procurement timelines and market conditions. Elen said management seeks to treat staff "the way they want to be treated" and to involve frontline employees when designing service changes.
Officials closed by urging staff and the public to engage with planning processes and TDP outreach; no personnel actions or formal hires were announced during the episode.
The episode ended with thanks and a podcast signoff.
