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Athens resident urges council oversight after delays and denials by city health‑plan administrator
Summary
A city resident and covered dependent described extended delays, reversed approvals and out‑of‑pocket costs tied to biologic medications under the EBSC‑administered city plan, urging council to scrutinize vendor approvals and ensure benefit continuity for employees and dependents.
At the March 2 meeting Grayson Schultz, a city‑employee spouse and covered dependent, addressed council for about three minutes to describe prolonged problems obtaining biologic medications under the city's health plan administered by EBSC (employee benefit service center) and its pharmacy‑benefit manager TrueScripts.
Schultz recounted months‑long delays, reversed approvals and difficulty coordinating between EBSC, TrueScripts,…
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