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Fishers approves Patagonia Health EHR to replace department’s 2022 system
Summary
The Fishers City Council approved a contract with Patagonia Health for a new electronic health record system to replace the department’s 2022 EHR, aiming to modernize registration, clinical documentation, billing and reporting and reduce manual processes.
The Fishers City Council voted to approve a contract with Patagonia Health to provide a new electronic health record (EHR) system for the Fishers Health Department.
City staff told the council the Patagonia system was chosen after evaluating the current vendor and another option, ECMRX; staff said Patagonia offered the most comprehensive features to support patient registration, clinical documentation, billing and reporting. The new system will replace the city’s current EHR (purchased in 2022, referred to in the meeting as QRMd) and is intended to modernize operations and reduce manual processes.
The presenter said the contract will support staff salaries, clinical workflows and reporting needs the department did not anticipate when the current system was purchased in 2022. Funding sources or the contract value were not specified during the discussion.
A motion to approve the Patagonia Health agreement was made, seconded and approved by voice vote. Staff said the implementation will allow the health department to consolidate several processes under a single vendor and is expected to improve efficiency and reporting.
The council did not provide a detailed implementation timeline or budget breakdown during the meeting; staff indicated the system will replace existing tools and be rolled into regular departmental operations. The city will return to the council with contract paperwork and any required procurement documentation as part of the administrative process.
