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Aberdeen board says Shepherd Trail service lines will be replaced after resident complaints
Summary
Board members said the town is working with a contractor to replace deteriorating service lines under Shepherd Trail — potentially replacing about 20 service lines back to the main — and encouraged residents to report damaged yards so repairs can be made; no firm construction schedule was given.
Residents have raised concerns about deteriorating pipes and service lines beneath Shepherd Trail, and board members said the town is working with a contractor to address the problem.
Board members said the issue involves older developer-installed thin-walled service lines that are failing; staff said the town plans to replace roughly 20 service lines back to the water main. A board member said the town receives resident complaints and will respond and require contractors to fix yard restoration when necessary, though a firm start date for the replacement work was not given during the meeting.
"We're working with a contractor to get it come in and help us ... replace all of them all the way back to the main," a board member said; staff also noted they have updated encroachment agreements to tighten requirements on future work but acknowledged current enforcement is slowed by staffing limits. Residents concerned about open holes or yard damage were advised to contact town staff so crews can pursue corrective work.
The town did not present a timeline or cost estimate at the meeting; board members said they will continue to work with affected residents and contractors and will provide updates as a schedule is set.
