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Right Connection outlines services and new grocery shuttle; reports about 1,200 rides in last year

Tualatin City Council · March 9, 2026
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Summary

Right Connection, a local transportation nonprofit, updated the council on service lines, volunteer programs and a new grocery shuttle launching at month end. Staff said the nonprofit provided about 1,194 rides in the last year in the service area and emphasized volunteer and door‑to‑door programs that serve seniors and people with disabilities.

TUALATIN — Right Connection, a nonprofit transportation provider, briefed the Tualatin City Council March 9 on its local shuttle network, volunteer ride programs and a new grocery shuttle service planned to start at the end of March.

Paul, introduced as Right Connection’s operations director, summarized services that include the Blue and Red community connector lines, the King City shuttle, a door‑to‑door program for seniors and people with disabilities, and a Ride‑Together reimbursement option that pays family or friends who provide trips for eligible riders.

“We wanted to start by saying thank you so much for your support,” Paul said, describing the nonprofit’s 40‑year history and recent growth. Deborah, a program manager with Right Connection, provided service examples and an anecdote about a driver who discovered a regular rider in medical distress and called 911 — a case the presenter said illustrated the program’s community value.

Right Connection staff reported they provided about 1,194 rides in the last 12 months in the service area and noted that nearly half of these trips bring non‑residents into Tualatin for appointments or services. The presenters said the organization plans to operate a regular grocery shuttle (first trip to Fred Meyer) at the end of March; the service is donation‑based with no fixed fare, the presenters said.

Councilmembers thanked the agency and asked follow‑up questions about eligibility for the Ride‑Together program and whether the nonprofit could support school transportation or other specialized needs; Right Connection said it would research potential program expansions and follow up with council staff.

What’s next: Right Connection will begin the grocery shuttle pilot at month end and follow up with the council on eligibility adjustments and opportunities to integrate with broader regional transit planning.